Box Office Assistant @ Ministry of Sound

Box Office Assistant @ Ministry of Sound

Job

Part Time

London

Paid

Great customer service is essential at Ministry of Sound, so we are always on the look out for people who are passionate about helping others, always willing to deliver the best customer experience and enjoy working within a team. Is this you?

Our nightclub hours of operation will mean that the contracted hours of work are late nights and weekends. Shifts will vary between 1 to 5 shifts a week dependent on the business and functions that we have on.  We require a good level of written & spoken English and candidates should be highly numerate.

In return we offer a thoroughly enjoyable work environment and competitive benefits. Hard work is rewarded here and there are excellent career prospects for the right people.

 

Due to the high volume of responses we are unable to respond to each applicant, so if you have not heard from us within 14 days please assume that on this occasion your application has unfortunately been unsuccessful.

Please be advised that right to work documentation will be required prior to starting the role and you will be required to provide previous employment references.

Key Responsibilities:

  • Cash Handling and Til Operation
  • Respond to customer queries, providing information on the night itself and any future events.
  • Impeccable Customer service skills i.e. greeting customers and providing a relaxing friendly atmosphere.
  • Safeguarding at all times the companies’ monies
  • Enforcing all legal and licensing requirements
  • Attending all training relevant to your position especially for fire, hygiene and Health & Safety.
  • Ensuring that any line check / bin book documentations are completed fully and accurately.
  • Adhere to all protocol regarding cash handling and box office procedures.
  • Ensure the Box Office is tidy before, during and after event
  • Collecting payment / tickets for customer entry
  • Responding to Management requests
  • To assist in any other areas of the business as directed by your Line Manager

Essential:

  • Must be able to work Friday and Saturday nights.
  • Great attention to detail.
  • Team player.
  • Strong Customer Focus
  • Great communication and interpersonal skills

Desirable:

  • A love for house & electronic music.
  • Fun / outgoing personality.
  • Experience working within a fast paced environment and with an electronic till system.